Complex Installation Process

Problem: Release 99.9.9 vastly increased complexity of the product capabilities There was a concern that the installation process would become too complicated, even for customers not using the new features Old installer technology placed constraints on the install process Enabler components need to be installed at key points in the process My role: Product owner… Continue reading Complex Installation Process

Hybrid Wireframes in Balsamiq

Problem: The workflow designer tool allows consultants to visually design workflows. They can bring in many supporting resources, however it can be hard to access information about the version of the resources being used. This can cause confusion, introduce bugs and stall debugging efforts. My role: Product Owner and lead researcher on the project. Background… Continue reading Hybrid Wireframes in Balsamiq